Policies & Procedures
Policies
These policies describe ITC procedures.
- P1 Customer Charter
- P3 Fees Policy
- P5 Appeals Policy
- P6 Malpractice & Misconduct Policy
- P7 Other Language Policy
- P8 Equality, Diversity and Assessment Policy
- P9 Record Retention Policy
- P12 Automatic Email Policy (including removal)
- P13 Conflicts of Interest Policy
- P14 Sanctions Policy
- P16 Complaints Policy
- P17 Invoice Policy
- P18 Management of the Withdrawal of Qualifications Policy
- P19 Recognition of Prior Learning Policy
- P22 Data Protection and Privacy Policy
- P25 Summary of Centre Assessment Standards Scrutiny (CASS) Strategy
- P31 ITC Environment & Sustainability Policy
- P32 ITC Code of Professional Conduct Policy
It is a regulatory requirement that we publish information on our appeals process to enable the results of assessment to be appealed.
Procedures & Forms
These forms allow Centres and other individuals to inform ITC.
Certificate requests
Centre application
Assessment information:
